We booked a table months ago as we were arriving in Turin late. Table was booked for 9pm. Upon arrival we found people waiting outside for a table. We walked in and showed the waitress our booking. She said it was impossible. We persisted as showed her our booking on the app. She still said it’s not possible. We tried again and she checked her reservation book and came back and apologised and said she would find us a table. We waited outside until 9.10pm when we’re were finally seated. After a bad start we found that everything else was great. The service was prompt and friendly. The food was just beautiful. We really enjoyed our time after a very uncomfortable start. Oh, we weren’t given 20% off our food bill either but I was happy to pay full price for such a nice meal.